Shipping policy
Processing
Your orders are prepared and dispatched within 24 hours.
Delivery times and shipping costs
| Zone | Delivery time | Cost |
|---|---|---|
| France | 4 to 7 working days | Free |
| European Union | 4 to 7 working days | Free |
| Switzerland / non-EU (Europe) | 4 to 7 working days | Free |
The times indicated apply after dispatch and are provided for guidance only. They may be extended during holiday periods or times of high demand.
Shipping
Depending on the product and stock availability, shipping is carried out from our warehouses in France or from our logistics partners (Europe). After-sales service and warranty handling are managed from France.
Order tracking
A tracking number is sent to you by e-mail as soon as your order is dispatched, to the address provided at checkout.
Returns and refunds
For any return, please refer to our Return and Refund Policy. Customer service: Contact page.